Terms & Conditions

BELOW ARE THE TERMS AND CONDITIONS AGREED UPON BY ATALIA'S PHOTOS INC. PRIOR TO SECURING THE BOOKING.

PLEASE TAKE THE TIME TO READ THROUGH EACH CONDITION CAREFULLY, WITH A FULL UNDERSTANDING OF THE AGREEMENT TAKEN INTO CONSIDERATION.

TARDINESS:

PLEASE ARRIVE PROMPTLY FOR YOUR SESSION. IF YOU DO NOT NOTIFY US OF YOUR REQUEST TO EXTEND YOUR SESSION TIME WITHIN 30 MINUTES OF YOUR SCHEDULED SESSION AND ARE ABSENT, IT WILL BE CONSIDERED A NO-SHOW. IN THIS CASE, A NEW BOOKING WILL BE REQUIRED, AND YOUR PAYMENT WILL BE FORFEITED. EXTENSIONS ARE AVAILABLE AT $75 PER 10 MINUTES, PENDING PHOTOGRAPHER AND STUDIO AVAILABILITY. THIS OPTION IS ONLY AVAILABLE IF YOU REQUEST TO EXTEND YOUR SESSION WITHIN 30 MINUTES OF YOUR SCHEDULED TIME, SHOULD YOU ARRIVE LATE AND REQUIRE ADDITIONAL TIME.

CANCELLATIONS:

UPON BOOKING, A 50% NON-REFUNDABLE RETAINER SECURES THE PHOTOGRAPHER’S TIME, SERVICES, AND ANY RESERVED STUDIO TIME. THIS AMOUNT IS NON-REFUNDABLE AND NON-TRANSFERABLE IN THE EVENT OF A CANCELLATION/NO SHOWS, AS IT REPRESENTS THE AGREED LOSS SUFFERED BY THE PHOTOGRAPHER AND/OR STUDIO.

EACH CLIENT IS ALLOWED ONE RESCHEDULE, PROVIDED THE REQUEST IS MADE AT LEAST 5 DAYS PRIOR TO THE ORIGINAL SESSION DATE. THE NEW SESSION MUST BE BOOKED WITHIN 14 DAYS OF THE REQUEST AND MUST TAKE PLACE WITHIN 3 MONTHS OF THE ORIGINAL SESSION DATE. FAILURE TO DO SO WILL RESULT IN FORFEITURE OF THE RETAINER.

PLEASE NOTE: BOOKINGS MADE WITHIN 1–3 DAYS OF THE SESSION DATE ARE CONSIDERED FINAL. ALL PAYMENTS FOR THESE BOOKINGS ARE NON-REFUNDABLE AND NON-TRANSFERABLE DUE TO THE LAST-MINUTE NATURE OF THE BOOKING AND THE TIME AND RESOURCES ALREADY COMMITTED TO THE SESSION.

FOR EXCLUSIVE ONLINE OFFERS, FULL PAYMENT IS REQUIRED TO SECURE YOUR SESSION. HOWEVER, A 50% NON-REFUNDABLE RETAINER FROM THAT TOTAL IS WHAT GUARANTEES YOUR BOOKING. IN THE EVENT OF A CANCELLATION, ONLY 50% OF THE TOTAL FEE MAY BE REFUNDABLE.

CLIENTS WHO CHOOSE TO PAY IN FULL ONLINE WILL HAVE APPLICABLE TAXES COVERED BY ATALIA’S PHOTOS INC. IF YOU PREFER TO USE A PAYMENT PLAN, SUCH AS PAYING A 50% RETAINER, PLEASE NOTE THAT TAXES WILL BE ADDED TO THE TOTAL SESSION FEE. TO LEARN MORE OR REQUEST THIS OPTION, PLEASE CONTACT US AT This email address is being protected from spambots. You need JavaScript enabled to view it..

RESCHEDULING:

EMERGENCIES HAPPEN — AND WE GET IT.
EACH CLIENT IS ALLOWED ONE RESCHEDULE IF REQUESTED AT LEAST 5 DAYS BEFORE THE SESSION. THE NEW DATE MUST BE BOOKED WITHIN 14 DAYS OF THE REQUEST AND USED WITHIN 3 MONTHS.

PLEASE NOTE: BOOKINGS MADE 1–3 DAYS BEFORE THE SESSION ARE FINAL. ALL PAYMENTS ARE NON-REFUNDABLE AND NON-TRANSFERABLE DUE TO THE LAST-MINUTE NATURE OF THE BOOKING AND THE TIME AND RESOURCES ALREADY COMMITTED TO THE SESSION.

TURN-AROUND:

DUE TO HIGH DEMAND, THE TURNAROUND TIME IS 15-25 BUSINESS DAYS. SELECTING YOUR PHOTOS SHOULD BE DONE WITHIN 7 DAYS OF RECEIVING YOUR PROOFS. THROUGH OUR ONLINE GALLERY, SESSIONS ARE SAVED AND EMAILED TO YOU. PHOTOS WILL REMAIN IN THE GALLERY FOR SEVEN DAYS. YOUR GALLERY MAY BE SUBJECT TO ADDITIONAL CHARGES IF YOU REQUEST IT TO REMAIN ACTIVE FOR A LONGER PERIOD OF TIME. EACH SESSION IS BACKED UP AND STORED FOR ONLY 3 MONTHS BEFORE IT IS REPLACED WITH A NEW ONE. YOUR IMAGES WILL NO LONGER BE ACCESSIBLE AFTER 3 MONTHS. DON'T FORGET TO DOWNLOAD YOUR IMAGES TO AVOID LOSING THEM.

PRODUCT SESSION:

A PRODUCT SESSION IS BASED ON HOW MANY PRODUCTS CAN BE CAPTURED WITHIN THE TIMEFRAME. A RETURN LABEL CAN ALSO BE PROVIDED BY THE CUSTOMER WHEN MAILING PRODUCTS TO ATALIA'S PHOTOS. A TRAVEL FEE IS CHARGED FOR PRODUCT PICK-UP UPON REQUEST.

THE ADDITION OF UNEDITED IMAGES FROM YOUR SESSION WILL BE SUBJECT TO A FEE, UNLESS YOU HAVE PURCHASED A PACKAGE OR PROMOTION THAT INCLUDES UNEDITED IMAGES.

ARE YOU UNHAPPY WITH THE EDITED IMAGES? AS PART OF THE POST-PRODUCTION PROCESS, YOU WILL BE ABLE TO REQUEST UP TO TWO REVISIONS. IF YOU WOULD LIKE A REVISION MADE TO YOUR IMAGE(S), PLEASE FOLLOW UP WITHIN 72HRS OF RECEIVING YOUR IMAGES. IF NO REVISIONS ARE REQUESTED WITHIN THE SPECIFIED TIME FRAME, THE SESSION WILL BE CONSIDERED COMPLETED.

BY BOOKING WITH ATALIA'S PHOTOS, YOU AGREE TO ALL TERMS AND CONDITIONS.